Shipping Policy

Thank you for shopping with us! Please read our shipping policy carefully before placing an order.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are not processed on Sundays or public holidays.

• Once your order is shipped, you will receive a tracking number via email or WhatsApp.

Shipping Time

• Standard Delivery: 4–7 business days.

• Express Delivery (if available): 2–4 business days.

• Delivery times may vary depending on your location, courier delays, weather conditions, or high-volume seasons.

Shipping Charges

• Shipping charges will be calculated at checkout based on your location and order weight.

• Free shipping may be offered during special promotions.

Order Tracking

• All shipped orders include real-time tracking.

• You can track your package using the tracking link provided.

Wrong Address Disclaimer

• Customers are responsible for entering the correct shipping address.

• If an incorrect address is provided, we are not responsible for lost or undelivered packages.

• If the order is returned due to an incorrect address, reshipping charges will apply.

Lost / Delayed Packages

• Once handed to the courier, delivery is not under our control.

• In case of delays or lost packages, we will assist you in raising a complaint with the courier partner.

International Shipping (Optional)

• International shipping is available to select countries.

• Duties, customs fees, and taxes are the responsibility of the customer.

Return to Sender (RTS) Parcels

• If a parcel is returned due to unavailability, wrong address, or customer not accepting delivery, reshipping charges will be applied.

Contact Us

For any shipping-related questions, feel free to contact us at:
Email: support@demonofficial.com
Instagram: @__demonofficial__